Elevating and Personalizing In-Store Customer Experiences

Ranjeeta Singh is the SVP and Head of Advanced Products and Services Group leading Product, Innovation, Marketing, Professional Services and Managed Services. Ranjeeta is a passionate leader with a track record of innovation and transformation, who is adept at building advanced technology products and services. Ranjeeta has held multiple leadership positions for leading organizations, demonstrating strong skills in strategy, business planning, product management, marketing, architecture and engineering across various platforms. Ranjeeta has expertise in Software as a Service (SaaS), Data as a Service (DaaS) and Professional Services.

Ranjeeta was the Chief Product Officer (CPO) at Climate Corporation (part of Bayer Corporation) where she led the transformation of IoT and AI in digital farming, driving yield management with smart solutions, strategy and data science.

Prior to Climate, she was the VP and GM of Data Science & Artificial Intelligence (AI) at Teradata where she built Analytics, Artificial Intelligence (AI) and Data Science Business grounds-up.

Ranjeeta started her career at Wipro in the Networking and Communications field. She spent 18 years at Intel, where she was Senior Director of Incubation & Segment GM of IOT Connected Worker Portfolio & Environmental Monitoring in Internet of Things (IOT) Group.

Ranjeeta holds a BS in Computer Science & Engineering from Birla Institute of Technology, India, a MS in Computer Science from Rensselaer Polytechnic Institute, New York and an MBA from Santa Clara University. She has five patents and multiple publications. Ranjeeta has been recognized with “Top 50 under 50 Most Powerful Women in Technology” and “Top 100 Women in Technology” awards.

Ivano Pirro is an experienced sales leader with over two decades of telecommunications leadership. He currently supports 5500 team members across Bell, The Source, Virgin Plus and Lucky Mobile. As a strategic leader he is passionate about customer experience and talent development and driving high performance. Ivano’s leadership ensures Bell’s retail stores are a go-to for personalized customer service, innovation and simplifying complex technical problems into everyday value add solutions.

Ivano is a seasoned business leader whose contribution has been felt throughout Bell in a range of progressively senior roles. Ivano began his career with Bell as a technician, later serving in various call center roles, and then in 2006 he joined Bell retail stores leading the successful nationwide integration of brands like Solo Mobile and Virgin Mobile.

Ivano holds a Diploma in Business Administration from Dawson College and a Bachelor’s degree from Concordia University with a Major in Sociology and a Minor in Law.

Director of Marketing in the Advanced Products and Solutions department in Bell Canada, leading teams across product marketing, sales enablement, customer research, and partner success. With over 20 years in roles across product management and marketing, Matthew is passionate about helping business customers to solve problems and improve both their employee and customer experiences with technology. Born and raised in Toronto, he attended the University of Toronto for his undergraduate degree and continues to live and work in the Greater Toronto Area.