Day 2 – June 1, 2022
11:55 am
- 12:40 pm
Speakers:
Alex Drinker
VP Global Retail Industry Advisors
Salesforce
VP Global Retail Industry Advisors
Alex Drinker – Alex has been in the retail industry for over 20 years where has spent most of his time at the intersection of storied global behemoths and emerging brands and platforms. Prior to joining Salesforce he served as the CMO for Shinola, Head of Global Consumer Licensing at GE, and was a founding member of ShopRunner. When not surfing, he loves to talk about consumer experience, emerging tech, and all things retail.
Speaking at:
Orla Ormsby
RVP, Enterprise Sales
Retail & Consumer Goods
RVP, Enterprise Sales
Orla is the Regional Vice President, Enterprise Sales for Retail and Consumer Goods at Salesforce. She has been in the B2B space for 15+ years, where she’s helped companies develop and deliver solutions to address customers’ business challenges and deliver on their strategy.
Speaking at:
When the pandemic hit, retailers had to adapt essentially overnight to heed the call to provide safe, accessible shopping. But things aren’t “settling” into a new normal quite yet. In fact, the changes we’ve seen are just the tip of the iceberg. Consumer habits and ways of living have shifted fundamentally, causing a digital revolution that is reshaping retail as we know it. Salesforce will give you a peek into the Future of Work, and how it revolves around humanized connections in a digital world.
Sponsored by:
Salesforce is the world’s #1 customer relationship management (CRM) platform. We help your marketing, sales, commerce, service and IT teams work as one from anywhere — so you can keep your customers happy everywhere.
Unite teams around a 360-degree view of every customer at every touchpoint on their journey. Deliver personalized experiences your customers expect and build lifetime loyalty with Salesforce for Retail. Hear what Best Buy Canada , had to say about us:
“With Salesforce, we can enrich more people’s lives with technology. It enables us to work faster and have smarter conversations with our customers.”
