Main stage and concurrent sessions packed with dynamic discussions on retail’s most relevant topics.

Full Agenda
Day 1 – May 30, 2023
Day 2 – May 31, 2022

Day 1 – May 30, 2023

7:00 AM - 7:00 PM EST
Registration Open
7:30 AM - 8:30 AM EST
Networking Breakfast
8:00 AM - 8:30 AM EST
Exhibit Floor Opens
8:30 AM - 8:45 AM EST
Welcoming Remarks
8:45 AM - 9:15 AM EST

Retail’s Economic Outlook – Facts to Balance Fears and Fuel Opportunities

Benjamin Tal

Managing Director — Deputy Chief Economist

CIBC World Markets Inc.

Retailers have had to make immense changes, at incredible speed, to their business practices and operations as a result of exceptional economic pressures and uncertainties. In an environment of contradicting narratives, having a fact-based, Canadian, economic framework on which to consider what ...

9:30 AM - 10:10 AM EST

Recapturing the Art of Retail in an Era of Technology-driven Innovation

Doug Stephens


Retail Prophet

Technology has undeniably changed how we shop – but has it changed why we buy? How have consumers’ needs for novelty, connection, escape, and magic been satisfied? And is there more they need? World-renowned retail futurist Doug Stephens, explores how the world’s most inspiring retaile...

10:10 AM - 10:15 AM EST
Fast Five Sponsor Highlight
10:15 AM - 10:45 AM EST

Leveraging Changing Discretionary Spending Patterns for Profitable Growth

Tamara Szames

Executive Director, Industry Advisor, Canada Retail

The NPD Group

The pandemic, hybrid workplaces, immigration, and inflation have triggered staggering global changes in consumer behaviors and buying habits which have redefined how consumers spend their discretionary dollars. The NPD Group, a leading international market information company, will provide a “...

10:45 AM - 11:30 AM EST
Networking Break
11:30 AM - 12:15 PM EST
Retail in Focus: Concurrent Sessions
12:15 PM - 1:45 PM EST
Networking Lunch
12:30 PM - 12:50 PM EST
Lunch and Learn
1:45 PM - 2:30 PM EST
Retail in Focus: Concurrent Sessions
2:30 PM - 3:15 PM EST
Networking Break
3:15 PM - 3:45 PM EST

Insights Briefing: Exclusive Canadian Data

This session is an exclusive opportunity for STORE attendees to get the latest and most actionable insights for charting a strategic and competitive future in the Canadian retail landscape. Watch for guest speaker announcements.

3:45 PM - 4:00 PM EST

SEO has Changed. Have your Strategies?

Jenna Watson

SVP Digital Media


The increasingly diverse ways in which consumers seek information have also evolved the best ways to keep your company at the top of search engine results. Unfortunately, most organizations are still working with the “old rules” of SEO. DAC’s Jenna Watson, Senior Vice President, Digital Me...

4:00 PM - 4:30 PM EST

Hearable, Feelable, Wearable: Revolutionary Technology that will Connect the Future Workforce

David Shing

Digital Prophet

In an era where digital interfaces are increasingly being used to help humanize interactions and where people are at the same time yearning for deeper, genuine, connections, how can employers embrace hearable, feelable and wearable technology – powered by data, intelligence, sensors and more &...

4:30 PM - 5:45 PM EST
ERA Networking Reception
6:00 PM - 8:30 PM EST
Excellence in Retailing Awards Gala Dinner

Day 2 – May 31, 2022

7:00 AM - 8:00 AM EST
Registration Open
7:30 AM - 8:30 AM EST
Scholarship Breakfast
8:00 AM - 9:00 AM EST
Networking Breakfast
9:00 AM - 9:15 AM EST
Welcoming Remarks
9:15 AM - 9:55 AM EST

Contemporary Leadership to Empower a Changing World

Afdhel Aziz

Founder and Chief Purpose Officer

Conspiracy of Love

Purpose is quickly becoming the intangible but incredibly powerful driver motivating today’s most successful CEO’s and companies. In this session, Afdhel Aziz, Chief Purpose Officer with Conspiracy of Love, and author of Good is the New Cool: The Principles of Purpose, shares how leaders can...

9:55 AM - 10:00 AM EST
Fast Five Sponsor Highlight
10:00 AM - 10:30 AM EST

Leveraging the Power of Retail Media Networks

Changes in technology and consumer shopping habits have enabled retailers with scale to develop new data-driven media businesses that have the potential to generate incremental, high-margin revenue. First-party data is an increasing priority for retailers looking to leverage customer relationshi...

10:30 AM - 10:35 AM EST
Voice of Retail: An RCC Fast Five Highlight
10:35 AM - 11:15 AM EST

Master the Art of Personalization with Google Canada

Watch for session details to be announced!

11:20 AM - 11:55 AM EST
Networking Break
11:55 AM - 12:40 PM EST
Retail in Focus: Concurrent Sessions
12:40 PM - 2:00 PM EST
Networking Lunch
1:00 PM - 1:20 PM EST
Lunch and Learn
2:00 PM - 2:00 PM EST
Exhibit Floor Closes
2:00 PM - 2:30 PM EST

Building the Future on People, Purpose, and Planet Principles

Michele Guimond

Vice President Marketing

Mountain Equipment Co.

Mountain Equipment Company’s (MEC) steadfast commitment to its people, product excellence, and maintaining strong community-based relationships with its consumers, eased its rocky transition from a cooperative to a private company with expanded operations. MEC’s Vice President Marketing Mich...

2:30 PM - 2:35 PM EST
Fast Five Sponsor Highlight
2:35 PM - 3:05 PM EST

New Ways to Use Data to Harness Emerging Trends and Better Meet Consumers’ Needs

Jan Kestle

President and Founder

Environics Analytics

Effectively building and maintaining consumers’ loyalty and trust as changing demographics, values, and lifestyles continue to drive new shopping behaviours can only be achieved by working with today’s the most relevant data. To truly understand evolving sensitivities and how retailers can m...

3:05 PM - 3:45 PM EST

The Frontline-first Advantage: Operationalizing DEI Strategies

Jarvis Sam

Founder and CEO

Rainbow Disruption

While leading DEI at Nike Inc, Jarvis Sam saw an incredible opportunity in how to improve and incorporate its DEI strategies. Learn how, through his novel, multi-phased approach, he was able to successfully turnaround and operationalize Nike’s vision – ahead of plan- by focusing on engaging ...

3:55 PM - 4:00 PM EST
Closing Remarks
4:00 PM - 5:30 PM EST
Grand Prix New Product Awards Networking Reception
5:30 PM - 8:30 PM EST
Grand Prix New Product Awards Gala Dinner