Sponsors
RCC STORE 23 was made possible by our generous sponsors.
Thanks to our Presenting Sponsor Salesforce for their support.
Interested in seeing who attended STORE? Click here.
Interested in sponsorship at RCC Events? Contact the Sponsorship department at rccsponsorship@retailcouncil.org
Presenting
Salesforce
Booth #147
Salesforce is the customer company, helping companies connect with customers in a whole new way. Founded in 1999, Salesforce enables companies of every size and industry to become customer companies with best-in-class apps, a powerful low code platform, real-time data, industry verticals and a success ecosystem to turn customer success into business success. With Customer 360, our full portfolio of technology and services, we unite teams through a single view of customer data that improves efficiency and productivity while creating personalized customer experiences.
Salesforce is proud to be the global leader in CRM for nine years in a row, but we’re even more proud to be recognized as a leader inspiring the future of business. Driven by our core values of trust, customer success, innovation, equality, and sustainability and united in a global community of Trailblazers, we are more than a business — we’re a platform for change.
Platinum
American Express
As a proud sponsor of the Retail Council of Canada, helping you do more business is our business at American Express Canada.
When you accept American Express Cards, you gain access to higher spending customers and a greater number of business clients.
We also help retailers grow through business solutions that include cash flow management, providing working capital opportunities and lucrative rewards
Bell
Booth #404
Bell
Now more than ever, organizations need to connect a sophisticated set of communication platforms, solutions and tools to deliver the best experiences for their customers and employees. How we support them has been shaped by these challenges: Empowering the Connected Enterprise. Bell is the leading provider of network and communications services for Canadian businesses. We provide them end-to-end expertise, industry-leading solutions, and proactive relationship and service management to deliver best-in-class experiences, over Canada’s largest network. We are the partner for delivering network, IoT, cloud, voice, collaboration and security solutions that Canadian businesses and governments trust
Chase
Power your Business with Secure Payment Solutions from Chase
As a business owner, you need simple, secure and easy-to-use solutions to accept card payments. Your customer comes first so why not let them pay the way they want, wherever business happens for you today.
With Chase Merchant Services, you’re getting more than 20 years of experience helping businesses accept payments in-store, online and on-the-go with the products, service and technology that suit your every business need.
Chase can help your business grow. Find out how.
Circana
IRI and NPD have come together to form Circana, the leading advisor on the complexity of consumer behavior. Through unparalleled technology, advanced analytics, cross-industry data and deep expertise, we provide clarity that helps almost 7,000 of the world’s leading brands and retailers take action and unlock business growth. We understand more about the complete consumer, the complete store, and the complete wallet so our clients can go beyond the data to apply insights, ignite innovation, meet consumer demand, and outpace the competition.
Cisco
Booth #332
Cisco provides retailers with unrivaled, real-time visibility across their digital and physical environments to deliver insights that drive powerful role-based action, enhanced automation, and faster, better decision making. With Cisco, retailers have the agility to innovate faster without sacrificing the security and privacy that are critical to building and maintaining customer trust.
Environics Analytics
Booth #234
Environics Analytics (EA) is the premier marketing and analytical services company in Canada, helping thousands of customers across every industry sector turn data and analytics into strategy, insights, and results. Established in 2003, we specialize in using best-in-class data, analytics expertise, and purpose-built software to address key challenges in areas such as consumer profiling and segmentation, multichannel media planning and execution, trade area analysis, merchandising strategies and site location decision-making.
Our ENVISION platform provides quick and easy access to our comprehensive and privacy-compliant databases—including the latest mobile movement data. Environics Analytics is a Bell Canada company.
FLO
FLO is Canada’s largest electric vehicle (EV) charging network. We operate a comprehensive charging ecosystem that fulfills EV drivers’ needs wherever they may be—at home, at work or on the go—by ensuring a consistently simple and seamless experience. FLO offers smart home charging solutions for both single-family houses and multi-unit residential buildings, as well as access to thousands of public charging stations across the country. FLO also provides turnkey solutions to property managers, business owners, employers and municipal administrators who wish to support EV adoption by supplying charging services.
Fractal
Booth #249
Fractal is one of the most prominent players in the Artificial Intelligence space. Factal’s mission is to build resilient retail organizations by powering every human decision in the enterprise and combining A.I., engineering, and design to help the world’s most admired Fortune 500® companies.
Fractal has more than 4000 employees across 16 global locations, including the United States, Canada, the U.K., Ukraine, India, Singapore, and Australia. Fractal has been recognized as a leader in Customer Analytics Service Providers Wave™ 2021 by Forrester for the 3rd consecutive year and a leader in Analytics & A.I. Services Specialists Peak Matrix in 2021 & 2022 by Everest Group, as well. Fractal has consistently been rated as India’s best company to work for by The Great Place to Work® Institute.
Fractal brings industry experts and technical expertise together – to understand the problems retailers face and has built accelerators to create a quicker path to value. Our accelerators include Customer Genomics – an AI-powered Customer Intelligence platform; Trial Run – Data-driven, cloud-based experimentation platform; Asper.ai – A purpose-built A.I. platform to unlock revenue growth and enable interconnected decisions; Senseforth.ai – A conversational A.I. Platform; I.V.A. – Image & video analytics, among others.
For more information, visit fractal.ai/retail
KPMG
KPMG in Canada takes a multi-disciplinary approach to help your business overcome challenges and respond to opportunities. We leverage the skills, knowledge, experience and passion of our firm to provide deep business insights and innovative solutions to help you and your business succeed.
The professionals in our Consumer & Retail practice combine deep industry knowledge with extensive experience working with clients in the retail sector, plus the food, beverage and consumer products and restaurant segments.
At KPMG, we provide support in Audit, Tax, and Advisory in a functional, and collaborative way that today’s Consumer & Retail market requires. We measure our success from the only perspective that matters – yours.
Reverse Logistics Group (RLG)
Booth #223
The Reverse Logistics Group (RLG) is a global tech-enabled, asset-light organization with scalable platforms that connect all stakeholders within the reverse logistics value chain. As an enabler for retailers, RLG monitors and provides compliance services to customers across 80 countries globally. We addresses international challenges in product and material returns through technology to generate value and ensure regulatory compliance on a global scale. We partner with manufacturers, retailers, and government organizations to provide new levels of business intelligence, resource efficiency, and customer satisfaction. As part of the Reconomy Group, RLG partners with global specialists to outsource services driving the Circular Economy. We ensure regulatory compliance based on the Extended Producer Responsibility (EPR) concept and use data-driven solutions to help our partners achieve cost efficiency and new levels of resource efficiency to satisfy high standards of the new green economy.
Thinkmax
Booth #336
Thinkmax helps retailers accelerate their digital maturity and ability to adapt in an evolving landscape with strategies and solutions for growth. From fulfillment flexibility to intelligent merchandising and omnichannel customer experiences, the adoption of digital is pivotal in retail. Thinkmax will guide your successful implementation with powerful, flexible solutions that support your strategic vision.
With offices in Canada and the United States, and world-renowned partners and clients, Thinkmax takes a human-centric approach with a proven methodology to build sustainable solutions and client relationships for continued success. Founded in 2009 by seasoned industry veterans, Thinkmax with its 200 experts are committed to support and accelerate its clients’ digital transformation.
Leveraging advanced industry and technical expertise with leading-edge technologies, Thinkmax implements efficient and innovative solutions, streamlining business processes, unifying digital experiences, and enabling transformative change.
Thinkmax embraces a boutique firm approach, providing an elevated level of competency and rigour with a bulletproof methodology. With every client, the aim is to build a long-standing partnership based on a mutual and fair commitment for success.
Expertise
Cloud ERP for Unified Operations
Thinkmax’s core specialty is unifying all aspects of retail business on a single platform including sales, marketing, service, finance, operations, commerce and HR with Microsoft Dynamics 365 ERP Business Applications and the power of Azure cloud.
Personalized Omnichannel Customer Experiences
Unified retail does not distinguish between online and brick and mortar, nor do customers. Thinkmax helps retailers erase the lines and deliver exceptional customer experiences.
CRM for Customer-Centric Retail
We will guide you from the strategy to implementing a CRM solution for a single view of the customer across the shopping journey. CRM is pivotal to standout customer experiences that increase sales and encourage loyalty in a highly competitive market.
Gold
DAC
DAC is a leading, international performance marketing agency that helps brands connect with customers from the enterprise level right down to hyper-local moments. Celebrating 50 years in business and recognized by Forrester as one of the world’s most significant performance marketing agencies, DAC is passionate about helping brands build, maintain, and optimize their online presence, as well as drive traffic and conversions to stores and ecommerce. Our integrated services are built around our unique Enterprise-to-Local methodology, underpinned by technology, and accelerated by our services (paid media, strategy, content, creative, and data analytics). Our campaigns are best-in-class and drive transformational outcomes for our clients, which has led to our success in winning Google Premiere Partner Awards, US Agency Awards, and Search Engine Land Awards. To learn more, visit www.dacgroup.com.
Flipp
Booth #301
Flipp is a technology platform that is reinventing the digital shopping experience. The largest retailers, brands, and digital publishers in North America use the Flipp platform to curate and distribute digital merchandising experiences to millions of highly-engaged shoppers every day. For shoppers, Flipp helps provide for their families by making life more affordable. By delivering local savings and deal content, Flipp makes the planning process seamless, saving shoppers up to $45 a week. In 2022, Flipp acquired reebee in Canada, expanding reach on App to over 5 million monthly shoppers.
Graff Retail
Let’s face it; this isn’t the same ball game. Traffic in stores will likely be down for most, and the expectations of customers visiting your stores will be significantly higher. You need retail training programs that will increase conversion rates and average sales to meet your goals. So, how do our retail training programs make that happen?
By recognizing that your frontline teams are now more important to your success than ever before. How your store teams perform will be the single greatest differentiator between your store and the competition and between success and failure. It’s time to give your store staff the sales and management skills they need, plus the work experience they deserve. In turn, they’ll deliver the experience your customers demand … and the results you need.
Leger
Leger is the largest Canadian-owned market research and analytics company, with more than 600 employees in eight Canadian and US offices. Leger has been working with prestigious clients since 1986.
We offer a full-service suite of research and analytics solutions designed to help our clients solve their most pressing business challenges. Being at the heart of our clients’ strategies enables us to provide smarter insights and actionable recommendations.
Our clients rely on our retail expertise to help them make better decisions, understand consumers and monitor trends. They also rely on our annual WOW study to measure customer experience and evaluate performance indicators specific to retail businesses. Every year, our WOW and WOW Digital specialized studies reveal the ranking of the retailers that offer the best in-store and online customer experiences.
Some of our specialized services include:
The LEO Panel: Our LEO panel is the largest proprietary panel in Canada, with over 400,000 members in North America. The LEO mobile app enables members to respond to surveys anywhere, anytime from their mobile devices. Strict quality control and data privacy systems are in place to ensure data quality and respondent confidentiality. To manage and grow this panel, we have dedicated in-house teams with years of experience. Retailers can also access our panel for their research needs.
Leger Analytics (LEA): Our advanced analytics team offers a one-stop shop to help decision makers answer questions, tackle challenges and make better business decisions. Experts in market research, analytics and data science, our team works with all kinds of data (first party, transactional, CRM, market research, web data and more) and offers a wide variety of custom analytics solutions.
Leger DGTL: Our in-house digital marketing agency has proven expertise in strategy, media, creative content activation and performance measurement. Leger DGTL creates effective, customized digital campaigns by improving customer segmentation, optimizing advertising messages and prioritizing the best platforms. Leger DGTL helps our clients ensure they reach the right audience, at the right time, with the right message.
Visit leger360.com to learn more.
SAS
How SAS® Enables Better Demand Planning
SAS provides collaborative forecasting and demand planning steps, transforming demand planning into a continuous, flexible process.
Cloud native forecasting for any size company
• Automatically generate statistically driven, weighted consensus forecasts.
• Monitor forecast performance to understand value added or lost at each step.
• Use out-of-the-box modeling strategies with predefined models.
Demand sensing & shaping
• Visually analyze demand data to spot patterns and insights related to sales, shipments, pricing, promotions, etc.
• Evaluate sales history and plan for future events – new products, locations, channel introduction – using what-if scenario analysis.
• Measure the effect of sales and marketing strategies on consumer demand using multitiered causal analysis.
Optimized transportation costs
• Adopt enhanced end-to-end supply chain execution.
• Connect demand plans to products and freight on the move.
• Reduce transportation costs while increasing agility.
Why choose SAS for demand planning?
- Automate and optimize inventory distribution by calculating optimized inventory levels and order quantities for every SKU, location and channel.
- Improve forecasting accuracy
- Model and forecast all your products and selling locations with a patented statistical forecasting engine that uses advanced forecasting methods.
- Optimize inventory & reduce stockouts
- Use analytics to drive product where it’s needed most to meet customer demand while managing the overall costs of inventory.
- Take the guesswork out of forecasting
- Use retail forecasting models that include underlying trends, seasonality, promotions, etc. Automated, large-scale forecasting selects the best-fit model based on individual time series.
TC Transcontinental
TC Transcontinental is the largest printer in Canada and one of the largest in North America and a leader in flexible packaging in the United States, Canada and Latin America.
For over 45 years, we have been helping our customers maximize their results by effectively integrating innovative printing solutions, helping publishers and marketers deliver their content. We are constantly improving our print offering with the goal of helping our customers better attract, reach and retain their target readers and consumers through our unique customer-oriented service offering which combines mass and personalized solutions.
Over the last few years, the company has invested heavily in its printing network to ensure it provides state-of-the-art technology. Our services include a wide array of solutions for our customers, including premedia, printing and distribution.
We serve key clienteles including book, magazine and newspaper publishers, as well as retailers, cataloguers, marketers and advertising agencies. In total, more than 2,000 customers across North America trust TC Transcontinental Printing with their printing projects.
Our mission is simple: create products and services that allow businesses to attract, reach and retain their target customers. In this pursuit, we are firmly guided by our vision to become a market leader in flexible packaging in North America while maintaining our position as Canada’s largest printer.
Toronto Congress Centre
Toronto Congress Centre is the largest privately owned trade & convention facility in Canada with over 1 million square feet of trade & convention space. TCC was founded with single visionary goal: to become the most innovative, customer-focused convention facility in North America. TCC is home to some of the countries largest and most prestigious events. TCC’s success is largely due to their corporate philosophy, GEM™ – “Great Experience Makers”, more than a corporate Mantra, for TCC GEM™ is a way of life. TCC firmly believes “its not enough to do well, one must continually strive to reach above and beyond”. It is this ideology that continues to keep TCC at the forefront of the industry.
Silver
Caddle
With access to rapid insights at every stage of the consumer journey, Caddle® is the largest mobile-first insights platform that rewards Canadians for sharing data and engaging with brands.
How it Works:
Capture relevant insights for any challenge or opportunity. Engage seamlessly with shoppers at every stage of the consumer journey by leveraging the Caddle suite of tools. Caddle rewards panel members for actions ranging from video, survey, receipt capture, reviews, and more.
Largest Canadian Panel in Market
Caddle is the largest daily active survey panel in the Canadian Market, with over 10,000+ Daily Active Users and 100,000+ Monthly Active Users. Macro & niche data verticals range from Amazon Prime members to new moms, repeat customers to vegan buyers, and more.
Why Us?
Get rapid insights in 72 hours Trusted by fortune 500 brands and major research firms Rich, in depth customer data, including purchase Flexible options customized to suit your brand
GoCo
Booth #245
Created by TELUS in 2020, GoCo was born from the merger of six companies experienced in technology which provide
We’re GoCo. As business communications technology continues to evolve rapidly, too many companies still don’t have access to the right tools they need to succeed… We’re here to change that! GoCo is a next-generation managed service provider that offers effortless business communication solutions.
Backed by Telus, we’re a team of experienced technology entrepreneurs uniting our strengths and expertise to help businesses connect with their customers and the rest of the world. We are united in our belief that there’s a better way to deliver simple, scalable solutions with speed. We have the scale and resources to bring our vision to life, but also the agility to flex according to the needs of our customers along the way.
To run an efficient and modern retail operation, business’ need to deliver exceptional customer service and an enhanced in-store experience. GoCo can provide you with the Unified Communications, Managed Network Security and Managed Network Services you need to stay competitive.
Ready? Let’s Go!
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Interac
Interac empowers Canadians to transact digitally with confidence by providing payment and value exchange services. In helping to develop the future of money, data, and verification in Canada, security is the core of everything we do. Through our privacy, fraud mitigation, governance, and verification and authentication services, we help keep Canadian customers safe and secure when transacting. With nearly 300 financial institutions connected to our network, Canadians choose Interac products over 20 million times a day on average to exchange money. Interac champions workplace culture and corporate citizenship based on the principles of responsibility, diversity and inclusion. We are proud to be one of Canada’s leading and most trusted financial brands. For more information, visit our website.
JRoss Retail Recruiters
Booth #326
We’re Canada’s leading recruiting agency specializing exclusively in retail.
We’re leaders in recruiting premium candidates for leadership positions, including those that require specialized skillsets.
We have recruiters in Toronto, Montreal, Vancouver and Calgary, and with extensive retail operations experience and years of search experience for Canadian retailers, we recruit candidates at the staff, management and executive levels coast to coast.
We have deep retail industry connections, including an extensive database of qualified candidates and a broad network of contacts at all levels. We place all retail, wholesale and related positions including store, district & regional managers, ecommerce & omnichannel specialists, buyers, human resource professionals, merchandisers, marketing professionals, distribution & logistics staff, senior executives to the CEO level, and others.
The bottom line? We know retail and we find people who fit.
We help you Set The Bar. Hire.
Moneris
Moneris is Canada’s largest provider of innovative solutions for mobile, online and in-store payments, processing more than one in three transactions. Serving businesses of every size and industry, Moneris offers hardware, software and solutions to help transform the way Canadian retailers grow and operate, in payments and beyond.
For more information, visit moneris.com and follow @moneris.
Moneris Data gives you access to comprehensive insights on consumer behaviour trends at a national, provincial, or local level, and provides retailers a look at where your customers live and where they like to spend.
Data Solutions that help empower your business
https://go.moneris.com/dataservices
The purpose of our lunch & learn session is to do a deep dive into consumer behaviour by looking through the lens of consumer payment data, especially since spending trends have been very non-linear and unpredictable in the past two years.
Topics for our lunch & learn session will include:
• How the current inflationary period is altering consumer spending behaviour in 2023
• How changes in consumer sentiment (with recent survey insights from Angus Reid) may be impacting consumer spending behaviour
• How to use transaction data to significantly improve customer loyalty insights
• How to use payment data to understand customer demographics
About our presenter:
Sean McCormick, Head of Growth Strategy
Sean McCormick is an expert in consumer spending data. Sean joined Moneris in 2015 and is the Head of Growth Strategy for Moneris Data Services which enables private and public sector organizations to use payment data to improve their forecasting capabilities, acquire new customers, and inform business strategy.
Oongalee
Oongalee is a Canadian media and technology company based in Toronto, Ontario. Its patented tabletop chargingGateways are designed to keep everyone’s phone charged while providing a high-definition portal to businesses and its services through digital advertising. Oongalee’s advertising network provides a completely unique platform. The company’s focus around impression time and targeted reach ensures that brands are recognized and remembered and its exclusive restaurant network provides uncomparable exposure. Oongalee’s charging Gateway provides the ultimate phone charging solution for diners while offering a revolutionary platform for advertisers to reach people intimately and meaningfully like never before, redefining how brands speak to the masses.
Smart Label Solutions
Booth #241
Smart Label Solutions Inc., a proud Canadian company, is a world leading e-paper application provider and a key business of Printers Plus Inc., which has been in the label business for over 32 years. As an innovator in leveraging technology for digital transformation, Smart Label Solutions helps businesses large and small improve operations, management, and the consumer experience through e-paper technology. Our clients come from different industries, and as a solution driven and service minded company, we work interactively with them on every project to ensure every challenge is considered. Our Mission & Vision: Digital Journey with Sustainability.
Electronic Shelf Labels (ESLs) help retailers with price management; they save time by eliminating the need to replace paper labels, improve label accuracy with real-time prices, have inventory management capabilities, and enable rapid price change and strategy through one-click store management. ESLs give retailers the upper edge in maintaining market competitiveness by allowing them to adjust product prices based on the current market environment or conditions (back to school sales, Christmas holiday sales, etc.), or unique consumer demand. Special promotional prices are rolled out temporarily and automatically reset after the promotion has come to an end. ESLs also improve the consumer shopping experience; they integrate QR codes and NFC technology, which helps brands and businesses engage their customers more efficiently by enabling them to do things such as view product information and product reviews, gain access to special discounts, and much more.
We believe in the ESL industry, the retailers not only look for purchasing the hardware, but also a long-term partnership and on-going service support, which will benefit the journey of store digital innovation the most. At Smart Label Solutions, we offer the best value, best quality, and best service. Instead of looking for a buyer, we are more eager to look for a partner because at the end, we work with people, and we as a service-minded company will be the one you can rely on and trust.
TikTok
TikTok is the leading short-form video platform where realness is celebrated and trends are born. A place where brands of all sizes and industries can be seen, grow their following, foster global connections and achieve big results. We created our suite of products with you in mind. So whether you’re a small business owner, CMO of a large company, or part of an agency team, we have the right solutions to drive impact for your business.
Bronze
3SI Security
Booth #127
With over 50 years’ experience, 3SI Security Systems provides effective security solutions that recover assets, help police apprehend criminals, and provide peace of mind to our customers. We combat crime at retailers and financial institutions through technologies including GPS/GNSS tracking, cash staining, and staff safety/operational apps. Our solutions are used in thousands of locations worldwide, the tracking and staining technology protects cash and other high value assets. Our SaaS solutions streamline the open/close process at locations, provides robust Emergency Notification System (ENS) capability including active threat, and records all actions for reporting and analysis.
3SI has a robust law enforcement division. To date we have trained 9,500 law enforcement agencies worldwide to respond to 3SI alerts.
3SI’s mission is to protect society through dependable security strategies backed by superior solutions, services, and technology. Our vision is to create a safer world.
BrainBoxAI
Booth #348
Autonomous AI technology for commercial HVAC. Made simple.
Major retailers trust BrainBox AI to deliver a turnkey, scalable solution that connects entire multi-site retail portfolios to an HVAC optimization AI engine. BrainBox AI delivers:
- Up to a 15% reduction in store operating expenses
- Up to a 50% extension of equipment service life
- Up to a 25% reduction in carbon emissions
- Up to 60% improvement in comfort to staff and customers
BrainBox AI is reducing carbon emissions today, impacting over 100 million sq. ft. of real estate across 20 countries.
Small and medium sized buildings make up a significant part of the commercial building stock which accounts for nearly half of global energy usage. Heating, ventilation, and air conditioning (HVAC) systems in buildings are responsible for 40% of this energy consumption, yet 30% is wasted due to inefficient operations.
BrainBox AI’s autonomous decarbonization solution measures, models, learns, and continuously optimizes your HVAC systems to reduce your retail footprint’s operational emissions.
With BrainBox AI deployed across your storefronts, you can:
Understand your GHG emissions:
- Obtain full GHG Scope 1 & 2 reports based on GHG protocol and audit grade data via dashboard
- Rank your buildings by carbon usage intensity (CUI)
- Track the impact of emissions reductions
Enhance product quality:
- Maintain product quality and avoid food waste with optimized humidity and dewpoint
Increase your team’s visibility & control:
- Obtain visibility of store temperatures and remote control of setpoints
- View carbon emissions and energy consumption reduction portfolio-wide
Leading Canadian retailers including SAIL Outdoors and Sleep Country use BrainBox AI as a solution to meeting their ESG goals.
Eaigle
Booth #213
EAIGLE is an end-to-end AI platform designed to help enterprises in the logistics, supply chain, and retail sectors address loss prevention and physical security issues. Our innovative solutions leverage the power of AI and vision data to provide real-time curated alerts, operational insights, and automation, all aimed at helping retailers identify potential breaches and inefficiencies in their operations.
Through our solutions, hundreds of stores and distribution centers across the US and Canada have been able to save millions of dollars in annual fines and losses, ultimately improving their bottom line.
One of the biggest challenges retailers face today is managing physical security and resource utilization. Security breaches can result in significant losses from theft or damage to property, while Inefficient use of resources can lead to higher costs associated with maintenance and energy consumption. By providing real-time alerts and insights, our AI-powered platform allows retailers to identify and address these issues before they become significant problems.
Our solutions work seamlessly with existing hardware, such as security cameras and thermal or radar sensors, making it easy for retailers to integrate our platform into their existing infrastructure. Our AI can analyze the data captured by these devices to automate operations, identify potential issues and provide recommendations for addressing them.
Our platform is designed to be highly flexible, allowing retailers to customize it to their specific needs. We understand that every business is unique, and work closely with our clients to develop solutions that meet their specific requirements.
PayPal
Booth #237
PayPal enables enterprises to build scalable and secure payment systems leveraging one of the largest global payment networks. With PayPal, enterprises can create seamless commerce experiences for consumers and drive conversion across multiple channels and payment methods. The PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy.
While expanding to new markets, enterprises can build optimized card processing and leverage machine learning-based risk intelligence – all while navigating complex regulatory environments with the help of PayPal expertise. The platform’s combination of global scale, technology, and consumer intelligence from the PayPal wallet makes it a qualified and connected partner for merchants using payments innovation as a catalyst for growth.
Toshiba
Booth #137
Toshiba Global Commerce Solutions is a global market share leader in retail store technology and retail’s first choice for unified commerce solutions. Together with a global team of dedicated business partners, we advance the future of retail with innovative commerce solutions that enhance customer engagement, transform the in-store experience, and accelerate digital transformation. To learn more, visit commerce.toshiba.com and engage with us on Twitter, LinkedIn, Facebook, Instagram and YouTube.
At Toshiba, we bring your vision to life through purposeful innovation that enables YOU to imagine new ideas and relentlessly create, differentiate, and accelerate experiences that delight your customers. With new innovations, YOU have the freedom and power to reimagine retail. YOU have the technology to combine physical and digital shopping into a single unified retail experience that delivers meaningful, personalized interactions with each shopper, and any shopping preference. Together with Toshiba, YOU can build a unified path forward that creates positive shopping experiences that impact people’s lives like never before. Whatever your vision, we work with you to make it a reality.
Event Level
Event Partners
Channel Control Merchants
Booth #222
Channel Control Merchants is an extreme value store retailer focused on our retailer partners’ consumer returns, overstock and unproductive merchandise inventory. We offer a one-of-a-kind closed loop solution that maximizes recovery and integrates with our partners’ sustainability initiatives. Our simple approach is fueled by the entire re-commerce cycle so we can manage all of it with maximum brand control and ease, while never competing with our partners online.
CCM utilizes scan-based (SKU) technology to sell products at extreme value through our network of Dirt Cheap and Treasure Hunt physical stores located across the United States and Canada.
CCM customizes deals that deliver the maximum possible recovery through the precision and transparency of scan-based, sku-level data. Our closed loop solution means our partners don’t have to wait for a sale or bid, preventing bottlenecks that can negatively impact the bottom line.
We keep our partners’ brands safe because we control the process all the way to the end consumer and can remove all required brand elements to our partner’s specifications, including prevention of fraudulent customer returns.
CCM’s scan-based solution means we can create custom reporting down to the unit level, quantifying sustainability metrics and giving our partners valuable insights into recovery trends. We not only deliver maximum recovery—CCM makes the reverse logistics process a visible and critical part of our partners’ sustainability initiatives.
We give great brands a second chance at great prices!
Founded in 1954, you can trust Channel Control Merchants.
Compugen
Booth #208
From a small operation in Toronto to one of Canada’s largest IT service providers, we’ve come a long way. We’ve spent 35 years building strong and successful relationships with both our partners and our customers, and a lot of that success comes from taking the time to listen and delivering on the idea that a team of passionate and motivated experts can solve complex issues with creative solutions and simplify the business of IT.
Éco Entreprises Québec (ÉEQ)
Booth #236
Since 2005, Éco Entreprises Québec (ÉEQ), a private non-profit organization, has represented producers of containers, packaging, and printed matter with regard to their financial responsibilities pertaining to curbside recycling. Designated as Producer Responsibility Organization (PRO) in 2022, ÉEQ is the contract giver for the management of curbside recycling in Quebec with a view to sustainable development. As a leader in extended producer responsibility (EPR), ÉEQ develops and manages circular economy solutions it recommends to its member producers so they can reduce their environmental footprint. To achieve this, ÉEQ puts ecodesign, recyclability and traceability at the core of all actions with its partners. ÉEQ will continue its role as certified organization throughout the transition from the compensation plan to curbside recycling EPR.
eCycle
Booth #313
eCycle Solutions is Canada’s largest e-waste recycler, committed to protecting and improving our environment through safe, convenient, and cost-effective recycling technologies.
With a national footprint, we provide industry leading e-waste solutions for retailers, manufacturers, municipalities and consumers, regardless of where they may be and no matter how large or how small their requirements. We take pride in finding innovative and flexible solutions to our customers’ e-waste requirements, aiming to be recognized as the clear partner of choice for electronic and electrical asset recycling, reuse, and recovery.
Above all, we operate with the highest of ethical standards. We do not cut corners in our processes, auditing, or reporting because there are no short-cuts to success. We value honesty and transparency and seek out employees, partners, and customers who share these values.
GardaWorld
Booth #311
GardaWorld offers a complete security solution for retailers, combining physical security services such as guards, mobile patrol and alarm response, with the latest in security systems, including video surveillance, electronic access control and intrusion detection. Our products feature the latest technology, like video analytics, which provides retailers with the ability to monitor customer count, store traffic patterns, and wait times. We also offer loss prevention services, which help managers of retail businesses identify both internal and external theft and fraud risks through a comprehensive analysis. By taking the necessary preventive measures, we assist our clients in limiting losses. With our complete range of security products and services, you can provide peace of mind to your customers, visitors, and employees, knowing that their security is our top priority.
iTel
Booth #115
iTel Networks is a leading provider of business telecommunications services offering a comprehensive range of voice, data, and internet solutions. Founded in 2009, iTel builds, designs, and manages some of the most complex and critical business networks in Canada with a long-standing focus on taking the pain out of complex network solutions while providing exceptional customer service and reliability, positioning itself as a market leader with a reputation for dependability. iTel is the most trusted partner that customers choose to focus on their core business.
Itel Networks enables and connects all of your retail locations with reliable fibre internet, innovative failsafe network solutions, 5G LTE, scalable communication channels, and a variety of managed services – all on one bill. In fact, iTel has created the largest business internet, voice, and data footprint in Canada. Our turnkey solution provides retailers the necessary telecommunications infrastructure needed to keep up with the demands of modern consumers.
Retailers who choose iTel can benefit from:
- Coverage across Canada & the US
- Internet over L2 connections
- The ability to Scale & add locations for free
- 100% SLA and 4-hour meantimes to repair
- The largest voice network footprint in Canada
- Customer-driven 24/7 support
- 100% business-focused services
- Customize your network
Working solely with businesses, we are revolutionizing the way connections are made across business phone, internet, and cloud services. Your custom solution is waiting for you.
leolam
Booth #227
Mindfully curated gifts to help navigate through illness and loss.
Founded with the vision to elevate gifting during illness and loss, leolam gifts have been curated to create memorable moments providing connection (near or far), comfort and some levity during the darkest of times.
A beautiful gesture to gift to your employee or co-worker, letting the receiver feel truly acknowledged and cared for when they need it most.
leolam gifts are oftentimes most cherished long after everyone has moved on with their daily routines, providing a supportive reminder of your thoughtfulness and care.
Give a memory, not a bouquet.
Motorola Solutions VAD
Booth #226
Lenbrook is the exclusive Canadian Value Added Distributor for Motorola Two-Way Radios and Body-Worn Cameras. As distribution specialists, Lenbrook joins retailers with the communications technology products needed in order to connect. Today’s business environment has added pressure and challenges to you and your teams. New shopping behaviours, staff shortages and increased health and safety concerns have created a necessity to deliver what the competition can’t. Curve, the first business communication device with Wi-Fi and voice assistance capabilities, is here to do just that. Designed specifically for retailers, the Curve radio combines simple, intuitive radio operation with advanced Wi-Fi-enabled features that help your team stay connected while remaining productive and focused on their work. Be sure to visit our booth to learn more!
Signifi
Booth #113
Signifi is a global leader of cutting-edge, self-service technology for the retail industry. We are the largest automation company in Canada providing solutions to large enterprises like Canadian Tire, Best Buy, The Source, Hudson Airport Retail, Nike, Rexall, Build-a-Bear, University of Alberta, SportsChek etc.
Our innovative solutions, including automated kiosks, smart lockers, and loss prevention hardware, help retailers improve customer engagement, streamline operations, and boost security. With our in-house developed software platform, VISION, retailers can manage their technologies seamlessly while integrating with leading ERP and business systems. Our products are built with continuous development and focus on innovative solutions that reduce costs and improve customer experience.
From our Elevate, Spark, Smart Lockers, Tech Express Desk (TED), to our Orbitor products, we offer a unique and sophisticated shopping experience. At Signifi, we take security and certifications seriously, ensuring our products meet rigorous standards. We work with global partners to provide end-to-end management, including project planning, design services, logistics, merchandising, location finding, remote, and on-site support.
Contact us today to learn more about how our solutions can help your retail business grow.
Website: https://www.signifi.com/
Retail Pages:
https://www.signifi.com/business-solutions/automated-retail
https://www.signifi.com/business-solutions/retail-asset-management
TELUS Business
Booth #123
TELUS Business Commercial Security features best-in-class quality video, analytics, commercial access control, environmental management and technology integration.
A professional, customized security system provides peace-of-mind, will protect your employees, assets, increase the value of your property, and optimize the efficiency of daily operations.
Using technology to create safe, sustainable, and connected communities and putting our customers first means offering the very best products and solutions, keeping you connected on our world-class networks.
Learn more and request a Free site assessment today here.
Toronto Market Week
Booth #238
About
Toronto Market Week is Canada’s fastest growing B2B tradeshow in the Fashion, Gift, and Home Industries. The show is held twice a year in January and August in Mississauga, Ontario.
The upcoming Toronto Market Week features Temporary Exhibits (booths) from August 13 – 15, and Permanent Showrooms (SHOW T.O.) from August 10 – 17, 2023 at The International Centre, Mississauga, ON.
It’s the ultimate destination where retailers source from wholesalers, distributors, artisans, importers and more for their stores. Offering a product mix from apparel and footwear, to jewelry and accessories, to gift and housewares, and everything in between. The selection for retailers is all here at this one stop shop.
Learn more at torontomarketweek.ca or follow us on social for the latest updates @torontomarketweek
TRG Canada
Booth #141
TRG is a global, privately owned managed service provider that manages the full lifecycle of every enterprise endpoint. With facilities across the United States, Canada and Europe, we provide the most comprehensive managed endpoint solutions for enterprise organizations looking to streamline operational efficiencies. Our mission is to lead the future of enterprise technology by driving bold solutions with a success-or-else approach.
Media Partners
Globe & Mail
The Globe and Mail is Canada’s foremost news media company. Each day, The Globe engages Canadians with award-winning coverage and analysis of news, politics, business and lifestyle topics. Through its advertising products, Globe Media Group provides unparalleled access to influential audiences within trusted, premium environments, reaching 19 million monthly unique visitors through its Globe Alliance digital network and 2.6 million weekly print readers. Globe Media Group offers end-to-end advertiser solutions across multiple platforms including newspaper, magazines, online, mobile, video and app, as well as custom content and special events.
Postmedia
Postmedia is a trusted and reliable network of 130+ media brands, with credentials of outstanding journalism, extensive digital capabilities, and an audience of millions of Canadians each month. Our unparalleled platform of trusted local and national Canadian brands also provides businesses with exclusive access to an owned and operated advertising and marketing channel and a wealth of first-party data that enables better campaign results, not just on the Postmedia network but on search and social channels as well.
At Postmedia Solutions, we can raise the profile of your business, help outsmart your competition, and generate more leads for you. We integrate tactics to maximize your impact and return on investment on the Postmedia network and beyond.
We are known for building long-term partnerships with our 19,000+ customers. Working with 30,000+ businesses across Canada makes Postmedia uniquely qualified to provide tailored campaigns that drive success for businesses.
To learn more, visit postmediasolutions.com.
Retail Insider
Retail Insider is Canada’s number one source for retail news and insight, featuring original stories, headlines from around the web, and in-depth analysis into the Canadian retail industry.
Toronto Star
The Toronto Star is the largest metropolitan daily newspaper in Canada, with more than 5.0 million readers every week in print and online (thestar.com).
Founded in 1892, the Toronto Star is the winner of more than 140 National Newspaper Awards, the most prestigious newspaper prize in Canada. It is known for its investigative reporting, insightful opinion writing and comprehensive coverage of local, national and international news.
The Voice of Retail Podcast
The Voice of RetailTM is a weekly podcast hosted by retail pioneer, senior retail advisor and keynote speaker Michael LeBlanc and produced in conjunction with Retail Council of Canada.
Member Benefits Partners
BarterPay
BarterPay has taken the age-old practice of one-to-one bartering and transformed it into a one-to-many organized system where thousands of businesses are converting their unsold time and space and idle inventory into what they need and conserving their hard-earned cash. Retailers can now obtain things like printing, advertising, construction, web development, leasehold improvements, signage, and more by trading their excess inventory at full retail value.
Chase
For over 30 years, Chase® Merchant Services has been committed to providing businesses with safe, reliable and secure payment solutions. Chase Merchant Services has experience delivering solutions for Canada’s businesses and will work with you one-on-one to help choose competitive options for your business, understand the costs associated with payment processing, and provide innovative solutions unique to your needs.
Neo
Neo powers programs for retailers that customers immediately take action upon, increasing revenue and improving retention.
RetailCare
Retail Council of Canada (RCC), in collaboration with health benefits experts – Producers Group, have created RetailCare, an affordable, best-in-class employee health and wellness benefits program.
Discover how easy it can be to offer your employees and their families the added advantage of this kind of support and, in the process, improve your ability to attract and retain happy, productive retail staff.
ShipTime
ShipTime is a one stop shop for all things shipping. With ShipTime, RCC members can compare shipping rates with our easy-to-use multi courier program while accessing steep discounts automatically.
Interested in sponsorship at RCC STORE 23? Contact the Sponsorship department at rccsponsorship@retailcouncil.org