Sponsors
RCC STORE 23 is made possible by our generous sponsors.
Thanks to our Presenting Sponsor Salesforce for their support.
Benefit from pre-event marketing exposure NOW! As a sponsor, capitalize on complimentary full conference passes to network with Canada’s top retail decision makers at RCC STORE 23.
Interested in seeing who attended STORE22? Click here.
Presenting
Salesforce
Salesforce is the customer company, helping companies connect with customers in a whole new way. Founded in 1999, Salesforce enables companies of every size and industry to become customer companies with best-in-class apps, a powerful low code platform, real-time data, industry verticals and a success ecosystem to turn customer success into business success. With Customer 360, our full portfolio of technology and services, we unite teams through a single view of customer data that improves efficiency and productivity while creating personalized customer experiences.
Salesforce is proud to be the global leader in CRM for nine years in a row, but we’re even more proud to be recognized as a leader inspiring the future of business. Driven by our core values of trust, customer success, innovation, equality, and sustainability and united in a global community of Trailblazers, we are more than a business — we’re a platform for change.
Platinum
Thinkmax
Thinkmax helps retailers accelerate their digital maturity and ability to adapt in an evolving landscape with strategies and solutions for growth. From fulfillment flexibility to intelligent merchandising and omnichannel customer experiences, the adoption of digital is pivotal in retail. Thinkmax will guide your successful implementation with powerful, flexible solutions that support your strategic vision.
With offices in Canada and the United States, and world-renowned partners and clients, Thinkmax takes a human-centric approach with a proven methodology to build sustainable solutions and client relationships for continued success. Founded in 2009 by seasoned industry veterans, Thinkmax with its 200 experts are committed to support and accelerate its clients’ digital transformation.
Leveraging advanced industry and technical expertise with leading-edge technologies, Thinkmax implements efficient and innovative solutions, streamlining business processes, unifying digital experiences, and enabling transformative change.
Thinkmax embraces a boutique firm approach, providing an elevated level of competency and rigour with a bulletproof methodology. With every client, the aim is to build a long-standing partnership based on a mutual and fair commitment for success.
Expertise
Cloud ERP for Unified Operations
Thinkmax’s core specialty is unifying all aspects of retail business on a single platform including sales, marketing, service, finance, operations, commerce and HR with Microsoft Dynamics 365 ERP Business Applications and the power of Azure cloud.
Personalized Omnichannel Customer Experiences
Unified retail does not distinguish between online and brick and mortar, nor do customers. Thinkmax helps retailers erase the lines and deliver exceptional customer experiences.
CRM for Customer-Centric Retail
We will guide you from the strategy to implementing a CRM solution for a single view of the customer across the shopping journey. CRM is pivotal to standout customer experiences that increase sales and encourage loyalty in a highly competitive market.
Reverse Logistics Group (RLG)
The Reverse Logistics Group (RLG) is a global tech-enabled, asset-light organization with scalable platforms that connect all stakeholders within the reverse logistics value chain. As an enabler for retailers, RLG monitors and provides compliance services to customers across 80 countries globally. We addresses international challenges in product and material returns through technology to generate value and ensure regulatory compliance on a global scale. We partner with manufacturers, retailers, and government organizations to provide new levels of business intelligence, resource efficiency, and customer satisfaction. As part of the Reconomy Group, RLG partners with global specialists to outsource services driving the Circular Economy. We ensure regulatory compliance based on the Extended Producer Responsibility (EPR) concept and use data-driven solutions to help our partners achieve cost efficiency and new levels of resource efficiency to satisfy high standards of the new green economy.
Fractal
Fractal is one of the most prominent players in the Artificial Intelligence space. Factal’s mission is to build resilient retail organizations by powering every human decision in the enterprise and combining A.I., engineering, and design to help the world’s most admired Fortune 500® companies.
Fractal has more than 4000 employees across 16 global locations, including the United States, Canada, the U.K., Ukraine, India, Singapore, and Australia. Fractal has been recognized as a leader in Customer Analytics Service Providers Wave™ 2021 by Forrester for the 3rd consecutive year and a leader in Analytics & A.I. Services Specialists Peak Matrix in 2021 & 2022 by Everest Group, as well. Fractal has consistently been rated as India’s best company to work for by The Great Place to Work® Institute.
Fractal brings industry experts and technical expertise together – to understand the problems retailers face and has built accelerators to create a quicker path to value. Our accelerators include Customer Genomics – an AI-powered Customer Intelligence platform; Trial Run – Data-driven, cloud-based experimentation platform; Asper.ai – A purpose-built A.I. platform to unlock revenue growth and enable interconnected decisions; Senseforth.ai – A conversational A.I. Platform; I.V.A. – Image & video analytics, among others.
For more information, visit fractal.ai/retail
Bell
Bell
Now more than ever, organizations need to connect a sophisticated set of communication platforms, solutions and tools to deliver the best experiences for their customers and employees. How we support them has been shaped by these challenges: Empowering the Connected Enterprise. Bell is the leading provider of network and communications services for Canadian businesses. We provide them end-to-end expertise, industry-leading solutions, and proactive relationship and service management to deliver best-in-class experiences, over Canada’s largest network. We are the partner for delivering network, IoT, cloud, voice, collaboration and security solutions that Canadian businesses and governments trust
American Express
As a proud sponsor of the Retail Council of Canada, helping you do more business is our business at American Express Canada.
When you accept American Express Cards, you gain access to higher spending customers and a greater number of business clients.
We also help retailers grow through business solutions that include cash flow management, providing working capital opportunities and lucrative rewards
Environics Analytics
Environics Analytics (EA) is the premier marketing and analytical services company in Canada, helping thousands of customers across every industry sector turn data and analytics into strategy, insights, and results. Established in 2003, we specialize in using best-in-class data, analytics expertise, and purpose-built software to address key challenges in areas such as consumer profiling and segmentation, multichannel media planning and execution, trade area analysis, merchandising strategies and site location decision-making.
Our ENVISION platform provides quick and easy access to our comprehensive and privacy-compliant databases—including the latest mobile movement data. Environics Analytics is a Bell Canada company.
KPMG
KPMG in Canada takes a multi-disciplinary approach to help your business overcome challenges and respond to opportunities. We leverage the skills, knowledge, experience and passion of our firm to provide deep business insights and innovative solutions to help you and your business succeed.
The professionals in our Consumer & Retail practice combine deep industry knowledge with extensive experience working with clients in the retail sector, plus the food, beverage and consumer products and restaurant segments.
At KPMG, we provide support in Audit, Tax, and Advisory in a functional, and collaborative way that today’s Consumer & Retail market requires. We measure our success from the only perspective that matters – yours.
Chase
Power your Business with Secure Payment Solutions from Chase
As a business owner, you need simple, secure and easy-to-use solutions to accept card payments. Your customer comes first so why not let them pay the way they want, wherever business happens for you today.
With Chase Merchant Services, you’re getting more than 20 years of experience helping businesses accept payments in-store, online and on-the-go with the products, service and technology that suit your every business need.
Chase can help your business grow. Find out how.
Gold
SAS
How SAS® Enables Better Demand Planning
SAS provides collaborative forecasting and demand planning steps, transforming demand planning into a continuous, flexible process.
Cloud native forecasting for any size company
• Automatically generate statistically driven, weighted consensus forecasts.
• Monitor forecast performance to understand value added or lost at each step.
• Use out-of-the-box modeling strategies with predefined models.
Demand sensing & shaping
• Visually analyze demand data to spot patterns and insights related to sales, shipments, pricing, promotions, etc.
• Evaluate sales history and plan for future events – new products, locations, channel introduction – using what-if scenario analysis.
• Measure the effect of sales and marketing strategies on consumer demand using multitiered causal analysis.
Optimized transportation costs
• Adopt enhanced end-to-end supply chain execution.
• Connect demand plans to products and freight on the move.
• Reduce transportation costs while increasing agility.
Why choose SAS for demand planning?
- Automate and optimize inventory distribution by calculating optimized inventory levels and order quantities for every SKU, location and channel.
- Improve forecasting accuracy
- Model and forecast all your products and selling locations with a patented statistical forecasting engine that uses advanced forecasting methods.
- Optimize inventory & reduce stockouts
- Use analytics to drive product where it’s needed most to meet customer demand while managing the overall costs of inventory.
- Take the guesswork out of forecasting
- Use retail forecasting models that include underlying trends, seasonality, promotions, etc. Automated, large-scale forecasting selects the best-fit model based on individual time series.
Graff Retail
Let’s face it; this isn’t the same ball game. Traffic in stores will likely be down for most, and the expectations of customers visiting your stores will be significantly higher. You need retail training programs that will increase conversion rates and average sales to meet your goals. So, how do our retail training programs make that happen?
By recognizing that your frontline teams are now more important to your success than ever before. How your store teams perform will be the single greatest differentiator between your store and the competition and between success and failure. It’s time to give your store staff the sales and management skills they need, plus the work experience they deserve. In turn, they’ll deliver the experience your customers demand … and the results you need.
TC Transcontinental
T
TC Transcontinental is the largest printer in Canada and one of the largest in North America and a leader in flexible packaging in the United States, Canada and Latin America.
For over 45 years, we have been helping our customers maximize their results by effectively integrating innovative printing solutions, helping publishers and marketers deliver their content. We are constantly improving our print offering with the goal of helping our customers better attract, reach and retain their target readers and consumers through our unique customer-oriented service offering which combines mass and personalized solutions.
Over the last few years, the company has invested heavily in its printing network to ensure it provides state-of-the-art technology. Our services include a wide array of solutions for our customers, including premedia, printing and distribution.
We serve key clienteles including book, magazine and newspaper publishers, as well as retailers, cataloguers, marketers and advertising agencies. In total, more than 2,000 customers across North America trust TC Transcontinental Printing with their printing projects.
Our mission is simple: create products and services that allow businesses to attract, reach and retain their target customers. In this pursuit, we are firmly guided by our vision to become a market leader in flexible packaging in North America while maintaining our position as Canada’s largest printer.
Toronto Congress Centre
Toronto Congress Centre is the largest privately owned trade & convention facility in Canada with over 1 million square feet of trade & convention space. TCC was founded with single visionary goal: to become the most innovative, customer-focused convention facility in North America. TCC is home to some of the countries largest and most prestigious events. TCC’s success is largely due to their corporate philosophy, GEM™ – “Great Experience Makers”, more than a corporate Mantra, for TCC GEM™ is a way of life. TCC firmly believes “its not enough to do well, one must continually strive to reach above and beyond”. It is this ideology that continues to keep TCC at the forefront of the industry.
Silver
Interac
Interac empowers Canadians to transact digitally with confidence by providing payment and value exchange services. In helping to develop the future of money, data, and verification in Canada, security is the core of everything we do. Through our privacy, fraud mitigation, governance, and verification and authentication services, we help keep Canadian customers safe and secure when transacting. With nearly 300 financial institutions connected to our network, Canadians choose Interac products over 20 million times a day on average to exchange money. Interac champions workplace culture and corporate citizenship based on the principles of responsibility, diversity and inclusion. We are proud to be one of Canada’s leading and most trusted financial brands. For more information, visit our website.
Caddle
With access to rapid insights at every stage of the consumer journey, Caddle® is the largest mobile-first insights platform that rewards Canadians for sharing data and engaging with brands.
How it Works:
Capture relevant insights for any challenge or opportunity. Engage seamlessly with shoppers at every stage of the consumer journey by leveraging the Caddle suite of tools. Caddle rewards panel members for actions ranging from video, survey, receipt capture, reviews, and more.
Largest Canadian Panel in Market
Caddle is the largest daily active survey panel in the Canadian Market, with over 10,000+ Daily Active Users and 100,000+ Monthly Active Users. Macro & niche data verticals range from Amazon Prime members to new moms, repeat customers to vegan buyers, and more.
Why Us?
Get rapid insights in 72 hours Trusted by fortune 500 brands and major research firms Rich, in depth customer data, including purchase Flexible options customized to suit your brand
JRoss Retail Recruiters
We’re Canada’s leading recruiting agency specializing exclusively in retail.
We’re leaders in recruiting premium candidates for leadership positions, including those that require specialized skillsets.
We have recruiters in Toronto, Montreal, Vancouver and Calgary, and with extensive retail operations experience and years of search experience for Canadian retailers, we recruit candidates at the staff, management and executive levels coast to coast.
We have deep retail industry connections, including an extensive database of qualified candidates and a broad network of contacts at all levels. We place all retail, wholesale and related positions including store, district & regional managers, ecommerce & omnichannel specialists, buyers, human resource professionals, merchandisers, marketing professionals, distribution & logistics staff, senior executives to the CEO level, and others.
The bottom line? We know retail and we find people who fit.
We help you Set The Bar. Hire.
Moneris
As a Canadian company born and bred, Moneris® is proud to be the payment solutions partner Canadian businesses trust. Moneris understands the payment landscape and is here to help businesses like yours accept payments easily and securely. Whether you want to accept payments in-person, online, or via mobile devices, Moneris offers a variety of solutions that can meet your different business needs. Get up and running quickly and easily with a stress-free setup, and know that you’ll always have access to 24/7 support.
Bronze
Flipp
Flipp is a technology platform that is reinventing the digital shopping experience. The largest retailers, brands, and digital publishers in North America use the Flipp platform to curate and distribute digital merchandising experiences to millions of highly-engaged shoppers every day. For shoppers, Flipp helps provide for their families by making life more affordable. By delivering local savings and deal content, Flipp makes the planning process seamless, saving shoppers up to $45 a week. In 2022, Flipp acquired reebee in Canada, expanding reach on App to over 5 million monthly shoppers.
3SI Security
With over 50 years’ experience, 3SI Security Systems provides effective security solutions that recover assets, help police apprehend criminals, and provide peace of mind to our customers. We combat crime at retailers and financial institutions through technologies including GPS/GNSS tracking, cash staining, and staff safety/operational apps. Our solutions are used in thousands of locations worldwide, the tracking and staining technology protects cash and other high value assets. Our SaaS solutions streamline the open/close process at locations, provides robust Emergency Notification System (ENS) capability including active threat, and records all actions for reporting and analysis.
3SI has a robust law enforcement division. To date we have trained 9,500 law enforcement agencies worldwide to respond to 3SI alerts.
3SI’s mission is to protect society through dependable security strategies backed by superior solutions, services, and technology. Our vision is to create a safer world.
Toshiba
Toshiba Global Commerce Solutions is a global market share leader in retail store technology and retail’s first choice for unified commerce solutions. Together with a global team of dedicated business partners, we advance the future of retail with innovative commerce solutions that enhance customer engagement, transform the in-store experience, and accelerate digital transformation. To learn more, visit commerce.toshiba.com and engage with us on Twitter, LinkedIn, Facebook, Instagram and YouTube.
At Toshiba, we bring your vision to life through purposeful innovation that enables YOU to imagine new ideas and relentlessly create, differentiate, and accelerate experiences that delight your customers. With new innovations, YOU have the freedom and power to reimagine retail. YOU have the technology to combine physical and digital shopping into a single unified retail experience that delivers meaningful, personalized interactions with each shopper, and any shopping preference. Together with Toshiba, YOU can build a unified path forward that creates positive shopping experiences that impact people’s lives like never before. Whatever your vision, we work with you to make it a reality.
PayPal
PayPal enables enterprises to build scalable and secure payment systems leveraging one of the largest global payment networks. With PayPal, enterprises can create seamless commerce experiences for consumers and drive conversion across multiple channels and payment methods. The PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy.
While expanding to new markets, enterprises can build optimized card processing and leverage machine learning-based risk intelligence – all while navigating complex regulatory environments with the help of PayPal expertise. The platform’s combination of global scale, technology, and consumer intelligence from the PayPal wallet makes it a qualified and connected partner for merchants using payments innovation as a catalyst for growth.
Event Level
Event Partners
3SI Security Systems
Booth #127
With over 50 years’ experience, 3SI Security Systems provides effective security solutions that recover assets, help police apprehend criminals, and provide peace of mind to our customers. We combat crime at retailers and financial institutions through technologies including GPS/GNSS tracking, cash staining, and staff safety/operational apps. Our solutions are used in thousands of locations worldwide, the tracking and staining technology protects cash and other high value assets. Our SaaS solutions streamline the open/close process at locations, provides robust Emergency Notification System (ENS) capability including active threat, and records all actions for reporting and analysis.
3SI has a robust law enforcement division. To date we have trained 9,500 law enforcement agencies worldwide to respond to 3SI alerts.
3SI’s mission is to protect society through dependable security strategies backed by superior solutions, services, and technology. Our vision is to create a safer world.
Bell
Booth #113
Now more than ever, organizations need to connect a sophisticated set of communication platforms, solutions and tools to deliver the best experiences for their customers and employees. How we support them has been shaped by these challenges: Empowering the Connected Enterprise. Bell is the leading provider of network and communications services for Canadian businesses. We provide them end-to-end expertise, industry-leading solutions, and proactive relationship and service management to deliver best-in-class experiences, over Canada’s largest network. We are the partner for delivering network, IoT, cloud, voice, collaboration and security solutions that Canadian businesses and governments trust
Reverse Logistics Group (RLG)
Booth #223
The Reverse Logistics Group (RLG) is a global tech-enabled, asset-light organization with scalable platforms that connect all stakeholders within the reverse logistics value chain. As an enabler for retailers, RLG monitors and provides compliance services to customers across 80 countries globally. We addresses international challenges in product and material returns through technology to generate value and ensure regulatory compliance on a global scale. We partner with manufacturers, retailers, and government organizations to provide new levels of business intelligence, resource efficiency, and customer satisfaction. As part of the Reconomy Group, RLG partners with global specialists to outsource services driving the Circular Economy. We ensure regulatory compliance based on the Extended Producer Responsibility (EPR) concept and use data-driven solutions to help our partners achieve cost efficiency and new levels of resource efficiency to satisfy high standards of the new green economy.
PayPal
Booth #237
PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 425 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com/brc.
GoCo
Booth #249
Created by TELUS in 2020, GoCo was born from the merger of six companies experienced in technology which provide businesses with simple and scalable solutions for unified communications, managed connectivity and network security across Canada.
We offer the best of both worlds: the resources of one of Canada’s largest companies with the personalized service of a small business, offering flexibility, speed, and savings.
We know that to run an efficient and modern retail operation, business’ need to deliver exceptional customer service and an enhanced in-store experience. That’s why everything you need to keep your stores up and running with a fast and reliable connection in our GoCo for Retail solution.
A fully managed, ultra-secure & hassle-free approach that reduces your expenditure on IT personnel & equipment and increases the reliability and performance of your services.
We serve over 27000 retail locations accross Canada and we would love to serve you!
Ready? Let’s Go!
MODE
Booth #238
About
Toronto Market Week is Canada’s fastest growing B2B tradeshow in the Fashion, Gift, and Home Industries. The show is held twice a year in January and August in Mississauga, Ontario.
The upcoming Toronto Market Week features Temporary Exhibits (booths) from August 13 – 15, and Permanent Showrooms (SHOW T.O.) from August 10 – 17, 2023 at The International Centre, Mississauga, ON.
It’s the ultimate destination where retailers source from wholesalers, distributors, artisans, importers and more for their stores. Offering a product mix from apparel and footwear, to jewelry and accessories, to gift and housewares, and everything in between. The selection for retailers is all here at this one stop shop.
Learn more at torontomarketweek.ca or follow us on social for the latest updates @torontomarketweek
Toshiba Global Commerce Solutions
Booth #137
Toshiba Global Commerce Solutions is a global market share leader in retail store technology and retail’s first choice for unified commerce solutions. Together with a global team of dedicated business partners, we advance the future of retail with innovative commerce solutions that enhance customer engagement, transform the in-store experience, and accelerate digital transformation. To learn more, visit commerce.toshiba.com and engage with us on Twitter, LinkedIn, Facebook, Instagram and YouTube.
At Toshiba, we bring your vision to life through purposeful innovation that enables YOU to imagine new ideas and relentlessly create, differentiate, and accelerate experiences that delight your customers. With new innovations, YOU have the freedom and power to reimagine retail. YOU have the technology to combine physical and digital shopping into a single unified retail experience that delivers meaningful, personalized interactions with each shopper, and any shopping preference. Together with Toshiba, YOU can build a unified path forward that creates positive shopping experiences that impact people’s lives like never before. Whatever your vision, we work with you to make it a reality.
Media Partners
Globe & Mail
The Globe and Mail is Canada’s foremost news media company. Each day, The Globe engages Canadians with award-winning coverage and analysis of news, politics, business and lifestyle topics. Through its advertising products, Globe Media Group provides unparalleled access to influential audiences within trusted, premium environments, reaching 19 million monthly unique visitors through its Globe Alliance digital network and 2.6 million weekly print readers. Globe Media Group offers end-to-end advertiser solutions across multiple platforms including newspaper, magazines, online, mobile, video and app, as well as custom content and special events.
The Voice of Retail Podcast
The Voice of RetailTM is a weekly podcast hosted by retail pioneer, senior retail advisor and keynote speaker Michael LeBlanc and produced in conjunction with Retail Council of Canada.
Member Benefits Partners
BarterPay
BarterPay has taken the age-old practice of one-to-one bartering and transformed it into a one-to-many organized system where thousands of businesses are converting their unsold time and space and idle inventory into what they need and conserving their hard-earned cash. Retailers can now obtain things like printing, advertising, construction, web development, leasehold improvements, signage, and more by trading their excess inventory at full retail value.
RetailCare
Retail Council of Canada (RCC), in collaboration with health benefits experts – Producers Group, have created RetailCare, an affordable, best-in-class employee health and wellness benefits program.
Discover how easy it can be to offer your employees and their families the added advantage of this kind of support and, in the process, improve your ability to attract and retain happy, productive retail staff.
Neo
Neo powers programs for retailers that customers immediately take action upon, increasing revenue and improving retention.
ShipTime
ShipTime is a one stop shop for all things shipping. With ShipTime, RCC members can compare shipping rates with our easy-to-use multi courier program while accessing steep discounts automatically.
Chase
For over 30 years, Chase® Merchant Services has been committed to providing businesses with safe, reliable and secure payment solutions. Chase Merchant Services has experience delivering solutions for Canada’s businesses and will work with you one-on-one to help choose competitive options for your business, understand the costs associated with payment processing, and provide innovative solutions unique to your needs.
Interested in sponsorship at RCC STORE 23? Contact the Sponsorship department at rccsponsorship@retailcouncil.org