Peter Hughes, National Customer Leader, KPMG
Sylvain Michel, Senior Vice President, Strategy & Change , Holt Renfrew
Tommaso Brusò, CEO, Eataly North America
- Retail’s delicate balance
- How to navigate the interplay between people, planet and profit in the retail industry – an outlook following the NRF Retail’s Big Show.
- Canadian retailers enhancing customer experience through generative AI
- Canadian retailers are embracing generative Artificial Intelligence (AI) technology, with many integrating it into their organizations or planning to integrate in the near term to boost productivity, predict demand and offer personalized experiences to customers, new KPMG in Canada research shows.
Sponsored by
![](https://storeconference.ca/wp-content/uploads/sites/5/2022/03/KPMG_Logo_300x300-e1681395391563.png)