Agenda

Reimagining the Customer Journey

Wednesday, June 3

10:50 am

- 11:25 am

Speakers:

Eric Morris

Managing Director, Head of Retail

Google Canada

AI is transforming every moment of the customer journey, unlocking new ways to inspire, guide, and convert shoppers. Eric Morris from Google reveals how leading retailers are using AI to create seamless discovery, smarter experiences, and more meaningful connections with their customers. Attendees will walk away with fresh insights and actionable ideas to elevate their customer journey and drive stronger engagement and growth.

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