Agentic AI is beginning to reshape the core operations of retail, from task orchestration to decision support and cross‑system coordination. Drawing on recent retail applications, this session will show where agentic AI is already delivering value, how leading organizations are putting it into practice, and the practical steps retailers can take to apply it in the near term.
Frédéric Bélanger-Ouellet, Leader, AI & Innovation, Microsoft Solutions, Talan Americas
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