Peter has worked across the globe advising some of the biggest, most influential brands in Retail and beyond. Peter and KPMG in Canada’s Customer practice is a highly sought after strategy consultancy specializing in shaping an ambitious path for clients in the areas of Unified Commerce, Customer Experience and Service Design. However, Peter’s work goes beyond strategy – his portfolio of work includes dozens of technology enablement platforms bridging strategy through to execution. Peter is a Partner at KPMG in Canada and part of the global Customer practice leadership team.
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Peter Hughes
National Customer Experience Practice Leader
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Speaking at: