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Presenting Sponsor


Maximize Key Touchpoints in the Customer Journey

May 29, 2024

10:40 am

- 11:15 am


Jan Kestle

President and Founder

Environics Analytics

Main Stage

Everything is changing. The “big issues” Canadians are most concerned about have real impacts on their interactions with retailers. We need to translate daily headlines into action plans. The session will help address how to turn four big challenging trends: demographic changes, immigration policies, economic headwinds, and erosion of social cohesion, into opportunities.

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