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Maximize Key Touchpoints in the Customer Journey

May 29, 2024

10:40 am

- 11:15 am

Speakers:

Jan Kestle

President and Founder

Environics Analytics

Jan Kestle

President and Founder

President and Founder of Environics Analytics, Jan Kestle, has been a leader in data and analytics for over five decades. An expert in using statistics and mathematics to solve social and business challenges, she has worked with hundreds of organizations in all sectors to support their data-driven decision-making. She is a member of the Canadian Statistics Advisory Council, Western University’s Morrissette School of Entrepreneurship and the Ted Rogers School of Management’s Dean’s Advisory Council. Jan holds a Bachelor of Science degree in applied mathematics from Western University.

Speaking at:

Main Stage

Everything is changing. The “big issues” Canadians are most concerned about have real impacts on their interactions with retailers. We need to translate daily headlines into action plans. The session will help address how to turn four big challenging trends: demographic changes, immigration policies, economic headwinds, and erosion of social cohesion, into opportunities.

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