Agenda

Winning Consumer Loyalty: Payments, Trust and the Future of Customer Retention 

Tuesday, June 2

10:45 am

- 10:50 am

Speakers:

Kris Zanuldin

Head

Konek

Main Session Hall

As Canada’s payments ecosystem evolves, businesses will need to work harder to earn and keep consumer loyalty. With greater choice, rising expectations, and ongoing industry change, seamless and trusted payment experiences will become a key differentiator. This session will explore how organizations can strengthen retention, build trust, and stay competitive as the payments landscape continues to shift. 

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